1 reviews | Active since Jul 2019
Ideal is too expensive
I spend more than R1000 a month on electricity which is something I never experienced before. I used to spend way less than that. Firstly Ideal units are tooo little R150 only gives 60 units R100 gives you 42, this is not fair guys you must make a plan about this we can't all be complaining about the same thing and do nothing about it. Secondly the units goes very quick, 60 units only last for 4 days. No one is at home during the day as we all go to work but guess what? Units keep on decreasing. Guys this is not a joke, I can't be spending so much on electricity. I have never experienced any issues with electricity until Ideal came in my life. Can you kindly provide a verrry clear explanation. This is not cool.
We are extremely sorry to hear about your frustration.
Please take note that IdealPrepaid does not determine the rate that you are paying, but the landlord/managing agents and/or the body corporates.
We therefore recommend that you speak to your landlord regarding the rates you are paying. We, unfortunately, have no control over the usage and am unable to take anything from you as the meter belongs to your landlord.
For more clarity on this, kindly speak to your landlord, who can then esculate the matter further with us.
Kind Regards
IdealPrepaid Management
We are extremely sorry to hear about your frustration.
Please take note that IdealPrepaid does not determine the rate that you are paying, but the landlord/managing agents and/or the body corporates.
We therefore recommend that you speak to your landlord regarding the rates you are paying. We, unfortunately, have no control over the usage and am unable to take anything from you as the meter belongs to your landlord.
For more clarity on this, kindly speak to your landlord, who can then esculate the matter further with us.
Kind Regards
IdealPrepaid Management