I would like to send a shout out to Khanyi and her colleagues, Aubrey and Shawn for their excellent, professional service

I would like to send a shout out to Khanyi and her colleagues, Aubrey and Shawn for their excellent, professional service. Khanyi, in particular went above and beyond in trying to sort out the issue I was experiencing. I would like to commend her for her patient kindness in the support she provided over a period of days. Getting back to me or passing on a message as she said she would. Getting back to me,to find out whether the problem had been resolved or not. Thank you Khanyi.