KM
Kyle M
1 reviews | Active since May 2024
22 May 2024, 20:25
I wanted to take a moment to share my experience with one of your customer service agents Sikhumbuzo Masiko
I wanted to take a moment to share my experience with one of your customer service agents Sikhumbuzo Masiko . I recently had an issue that required assistance very late in the evening concerning my water meter and my token not loading.I can't say enough about how helpful and dedicated Skumbuzo was in resolving it. His willingness to go above and beyond, constantly phoning me back truly made a difference for me. I am incredibly grateful for his assistance and wanted to ensure that his outstanding efforts are recognized. Not very often do you find someone who is willing to work tirelessly to ensure a customers issue is fixed, this was very refreshing. Thank you Kyle Huet
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Replies (1)IdealPrepaid's replyOfficial
22 May 2024, 21:07Dear Kyle
Thank you kindly for taking the time to recognize Sikhumbuzo. He is a true champ in the team. We are very pleased to hear that you received good service.
Kind regards
IdealPrepaid Management
Thank you kindly for taking the time to recognize Sikhumbuzo. He is a true champ in the team. We are very pleased to hear that you received good service.
Kind regards
IdealPrepaid Management
IdealPrepaid's reply22 May 2024, 21:07
Official
Dear Kyle
Thank you kindly for taking the time to recognize Sikhumbuzo. He is a true champ in the team. We are very pleased to hear that you received good service.
Kind regards
IdealPrepaid Management
Thank you kindly for taking the time to recognize Sikhumbuzo. He is a true champ in the team. We are very pleased to hear that you received good service.
Kind regards
IdealPrepaid Management
