MS
Mapula S

1 reviews | Active since Jan 2026

27 Jan 2026, 02:14

I need my refund

Good day,, Last year June we sold our property,, I head 4 ideal prepaid boxes,, I never been consulted of change of ownership,, they changed All my boxes without my consent mind you 1 of the box doesn't belong to the person purchased the house,,, so last year June, July, August I never received my cash back I send them many emails no response,, they don't even call or respond my emails,

0
Replies (1)
IdealPrepaid
IdealPrepaid's reply27 Jan 2026, 08:19
Official
Dear Mapula

We apologize for the service you received, we need to investigate what transpired.   One of the Service Supervisors will give you a call today and get to the bottom of the issue.

Regards
IdealPrepaid Management