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Ntsika N

1 reviews | Active since May 2024

20 May 2024, 20:56

I had an issue where water hadn’t been coming out the taps in the house for over 29 hours

I had an issue where water hadn’t been coming out the taps in the house for over 29 hours. I then contacted IdealPrepaid and Sikhumbuzo Masiko assisted me with this matter. He was calm, friendly and knowledgeable. He asked me relevant questions which led to him getting a full understand of the issue and was helpful. He went above and beyond to let me know what my options are with getting the flood around the meter fixed. I enjoyed this engagement. Sikhumbuzo, you are a champ!

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Replies (1)
IdealPrepaid
IdealPrepaid's reply21 May 2024, 08:42
Official
 
Dear Ntsika,

Thank you kindly for taking the time to recognize Sikhumbuzo.  He is a true champ in the team. We are very pleased to hear that you received good service.

Kind regards
IdealPrepaid Management