SP
Shirese P
1 reviews | Active since Sept 2014
06 Oct 2020, 14:34
Great service
On Saturday the 3rd of October I was without electricity. Our meter was not accepting our electricity. I called the call centre and the first 3 times my call was not returned. Eventually I called and got into contact with a lady by the name of Nazlee Kok. She was amazing. She gave me regular updates and put up with my constant questions. Thank you Nazlee for the great service :)
Helpful (0)
Replies (1)0
Replies (1)
IdealPrepaid's replyOfficial
06 Oct 2020, 15:07Dear Shirese
Thank you kindly for taking the time to review the service that you received from Nazlee.
We would like to apologize that your query was not resolved at your first call, this will be investigated and corrective action taken.
Once again we appreciate your feedback.
Kind regards
IdealPrepaid Management
Thank you kindly for taking the time to review the service that you received from Nazlee.
We would like to apologize that your query was not resolved at your first call, this will be investigated and corrective action taken.
Once again we appreciate your feedback.
Kind regards
IdealPrepaid Management
IdealPrepaid's reply06 Oct 2020, 15:07
Official
Dear Shirese
Thank you kindly for taking the time to review the service that you received from Nazlee.
We would like to apologize that your query was not resolved at your first call, this will be investigated and corrective action taken.
Once again we appreciate your feedback.
Kind regards
IdealPrepaid Management
Thank you kindly for taking the time to review the service that you received from Nazlee.
We would like to apologize that your query was not resolved at your first call, this will be investigated and corrective action taken.
Once again we appreciate your feedback.
Kind regards
IdealPrepaid Management