Good Service but expensive for Tenants

Their service is excellent, and the staff is always friendly. But after the last increase with electricity, the price of electricity spiked much more than expected as a tenant. I sometimes struggle to receive my token, but usually get it sorted out quickly. I am paying for electricity by EFT to get the 3% discount, but it still cost me R6.11 per KW/h, Water is R55 per KL. City of Tshwane for prepaid charges R4.0948 inc VAT for the usage tariff of 650+ as we are in a complex with many tenants.