HB
Heidi B

1 reviews | Active since Mar 2009

02 Oct 2020, 16:38

Fantastic Service - Claudia Mathabe

This is truly the best service I have had in a very long time. I was VERY skeptical when I sent my message via the contact us on their website, but within the same day I received a reply. Not only that, they asked for further details and then for my contact number and believe it or not but at 15:53 on a Friday afternoon, I received a call from Claudia Mathabe - she was friendly, she was helpful and even registered us on the system. This is by far the best customer service I have experienced in AGES - Thank you so so much!

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Replies (1)
IdealPrepaid
IdealPrepaid's reply02 Oct 2020, 17:24
Official
Dear Heidi

We are so pleased that our Claudia exceeded your customer service expectations.

We would also like to thank you for taking the time to review our performance.

Thank you kindly

IdealPrepaid Management