KD
Kelly D

1 reviews | Active since Nov 2024

28 Nov 2024, 16:56

Excellent Service. Thank you Mongezi

I had an issue buying electricity so I called Ideal out of desperation. I didn't have to wait even 2 minutes to be put through to someone, and the customer service agent (Mongezi) was friendly, funny, and sweet. He helped me almost instantly. He even called back when the call cut.

Thank you for the great service. It saved me a lot of stress.

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Replies (1)
IdealPrepaid
IdealPrepaid's reply28 Nov 2024, 21:29
Official
Dear Kelly

Thank you kindly for your lovely compliment.  It makes all the difference hearing from our customers.  We will be sure to congratulate Mongezi

Regards
IdealPrepaid Management