NM
Nonkululeko M

1 reviews | Active since Jun 2020

12 Nov 2021, 08:49

Excellent Service

Excellent service. Bought electricity via EFT and I didn't receive the voucher numbers as I usually do. Called the customer service number and I was sorted within an hour. I didn't need to fight (as I thought I would). They just requested I send through my proof of payment and a voucher was sent to me. Great service, keep it up guys.

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Replies (1)
IdealPrepaid
IdealPrepaid's reply12 Nov 2021, 09:45
Official
Dear Nonkululeko,

This is great to hear !  Always refreshing to see that our highly trained staff adhere to the training they have been given.

We love going the extra mile for our customers.

Thank you for your 5 star review.  Have a fabulous day :-)

Kind Regards
IdealPrepaid Management