AL
Andy L
1 reviews | Active since Aug 2012
27 Dec 2020, 10:20
Excellent service
Since i started using ideal prepaid i have had excellent service. Today i want to highlight Lillian Kiti a service agent. In June i bought a token for electr but on the wrong meter number. Due to covid and hastles with tenants being unable to pay rent, i forgot about it and only remembered yesterday 6 mnths later. I contacted Ideal prepaid and Lillian sorted it out, what a star.
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IdealPrepaid's replyOfficial
28 Dec 2020, 08:00Dear Andy
Thank you very much for your kind words about IDealPrepaid and Lillian. She is a true service ambassador for our company.
We are very pleased that your issue was resolved pleasantly, that is what we strive for.
Have a great day and thanks again
IdealPrepaid Management Team
Thank you very much for your kind words about IDealPrepaid and Lillian. She is a true service ambassador for our company.
We are very pleased that your issue was resolved pleasantly, that is what we strive for.
Have a great day and thanks again
IdealPrepaid Management Team
IdealPrepaid's reply28 Dec 2020, 08:00
Official
Dear Andy
Thank you very much for your kind words about IDealPrepaid and Lillian. She is a true service ambassador for our company.
We are very pleased that your issue was resolved pleasantly, that is what we strive for.
Have a great day and thanks again
IdealPrepaid Management Team
Thank you very much for your kind words about IDealPrepaid and Lillian. She is a true service ambassador for our company.
We are very pleased that your issue was resolved pleasantly, that is what we strive for.
Have a great day and thanks again
IdealPrepaid Management Team