MS
Mapula S

1 reviews | Active since Jan 2026

26 Mar 2026, 17:45

Disappointed

Good day I logged complaint here at hello Peter,, Ideal prepaid they called and promised to sort my issue out,, even today they don't even respond my emails,,, I'm so disappointed😞 cause I'm a client for 9years using their prepaid boxes,, Good day, I registered a grievance here at Hello Peter. Ideal Prepaid telephoned and committed to resolving my problem; however, even now, they fail to answer my emails. I am profoundly let down because I have been a client for nine years, utilizing their prepaid boxes.

0
Replies (1)
IdealPrepaid
IdealPrepaid's reply27 Mar 2026, 08:33
Official
Dear Mapula

We apologise for the service you have expereinced.  We will be sure to call you and investigate what happened.

Regards 
IdealPrepaid Management