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David M

1 reviews | Active since Mar 2022

04 Mar 2022, 09:50

Deducted rates from the wrong meter.

Nolan from customer service. Helped me our very effectively with an error regarding a voucher purchase. Correcting was done within 5min call. And they did follow up with a call to see if i was happy with the resolution... Great stuff

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Replies (1)
IdealPrepaid
IdealPrepaid's reply04 Mar 2022, 10:08
Official
 Hi Mr. David,

We appreciate the time you have taken to review Nolan. We are lucky to have him. 

IdealPrepaid prides itself on customer service and service delivery. We will aim to continue exceeding your expectations. 

Best regards,
Ideal Prepaid Management