*********** consultants

Their service is bad and the consultants they don't know what they are doing or how to help. This company is incomplete.

They change my prepaid meter that was fully functional, they came and replace it with the meter that I can't buy electricity, it's has been 5 days struggling to buy electricity. When I call they will tell me that they will escalate the matter. They keep on escalating my matter. I spoke to the consultant in the name of Mdu and he hang up the phone while I was explaining him my frustrations. I call again and Mpho send me back to my landlord. They are playing ping pong with me.

You need to train your staff, otherwise close the call center, it doesn't serve purpose.