L
Lufuno

1 reviews | Active since Sept 2021

29 Sept 2021, 07:14

Bought wrong coupon

I bought the wrong coupon. Instead of buying for electricity, I bought for water. I sent an email to Ideal Prepaid, within few minutes they had already contacted me. Within an hour, the water coupon was converted to that of electricity. Customer service was WOW 👏🏾

0
Replies (1)
IdealPrepaid
IdealPrepaid's reply29 Sept 2021, 07:47
Official
Good Morning Lufuno,

What a way too start the morning ! Thank you so much for taking the time t review us. We appreciate the effort you have made.

We strive for excellence :-)

Have a fantastic day.

Kind Regards
IdealPrepaid Management

Best regards,