BAD BAD BAD EXPERIENCE

<p>The company cannotget a simple onboarding of a custoner right. From installers right through to dealing with the call centre, sales agent, technical dept. still no joy!</p> <p>I am so regretful that I chose to go with Ideal Prepaid. Im still sitting without an electricity meter :( :(</p> <p>What a shame for citizens to settle for second best. I'm sure there are companies out there that would give anything to get new customers.</p> <p> </p> <p>People I dealt with-: Nomfundo (sales), Portia (service consultant), Judith (I believe she is the technical support person...), Ernest (water meter installer), Blessing & Chicco (electricity water meter installer).</p> <p>My problem has still not been addressed and sorted.</p> <p>Not sure who else I need to escelate to get some action out of your company - pls can senior management get back to me. I really do only have a simple request.</p> <p> </p> <p> </p>