Good response

Have bought some really good products from "I deal direct". Most recently an LED lamp array with rechargeable battery via mains or a solar panel and it can be switched on and off with a remote. The advert offered 4 for the price of one but only one was delivered.

I queried this , got an immediate reply with an apology and a few days later an extra 6 units were delivered not simply the 3 that were missing.

Anyone can make a mistake but few admit it, even fewer make it good and still fewer react generously like in this experience. They really deserve recognition for this.