EG
Eugene G

1 reviews | Active since Dec 2012

15 Aug 2017, 18:30

Bad products, bad customer service...stay away from these people

50W LED floodlight advertised Arrives as promised About as bright as my current 10W LED flood lights No response to my query Customer lost ... forever Spam mail blocked ... forever

0
Replies (1)
iDealDirect.co.za
iDealDirect.co.za's reply04 Sept 2017, 13:24
Official

Good day

Apologies for delays in attending to your complaint.

We would like to express our deepest regret for the unsatisfactory product received. Our aim is to bring you high quality products supported by unparalleled service, however at times things do not go accordingly to plan.

May i request that you provide us with your order number or email address on your account so that i may look into this and have resolved expeditiously please. My email address is ***.

I look forward to hear from you.

Regards

Rudy