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Tokologo T

1 reviews | Active since Jan 2015

19 Aug 2017, 04:14

Unauthorized debits on my fiancé's account.

This company called my fiancé with an offer for a loan, I was there when they called. They said they needed his account number to check if he qualifies. Nothing was mentioned about these frequent unknown debits that will happen on his account. Since that day of the call, his account has been debitted with various amounts such as R198, R299, R99. We would like a full refund because we never even got a response from the company after having given them the account number. And please stop debiting on the account because he is not a member of yours, you have failed us.

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Replies (7)
Ics Credit
Ics Credit's reply19 Aug 2017, 11:01
Official

Good Day


Trust that you are well

Thank you for raising your concerns and we do apologize for any inconvenience caused.

Please provide me with your contact details so that we can resolve this matter to your satisfaction.

Many Thanks

Interactive Credit Solutions

***

TT
Tokologo T's update20 Aug 2017, 01:29
Reviewer Update
Hi, the number is ********** 750. THESE DEBITS MESS WITH OUR BUDGET AND IT IS REALLY FRUSTRATING BECAUSE WE REVERSE IT, ONLY FOR IT TO DEBIT AGAIN. WE HAVE KIDS, ONE IS EVEN NEW (3Months old). We cannot be stressing about such, we got bills to pay but you getting in the way. This is messing up with our lives really.
TT
Tokologo T's update20 Aug 2017, 01:29
Reviewer Update
Hi, the number is ********** 750. THESE DEBITS MESS WITH OUR BUDGET AND IT IS REALLY FRUSTRATING BECAUSE WE REVERSE IT, ONLY FOR IT TO DEBIT AGAIN. WE HAVE KIDS, ONE IS EVEN NEW (3Months old). We cannot be stressing about such, we got bills to pay but you getting in the way. This is messing up with our lives really.
TT
Tokologo T's update20 Aug 2017, 01:36
Reviewer Update
********** 62 and his ID Number is ********** 361082 it has been months since these debits have started
TT
Tokologo T's update23 Aug 2017, 02:57
Reviewer Update
We still await a response from you
Ics Credit
Ics Credit's reply23 Aug 2017, 10:38
Official

Good Morning

Trust that you are well

Thank you for your response .

Can you please email the above information to *** so that we may assist further with resolving your query, or alternatively contact us on ***.

Have a pleasant day further

Kind Regards

Interactive Credit Solutions

Ics Credit
Ics Credit's reply25 Aug 2017, 12:56
Official

Good day

Trust you are well,

Please note as per telephone conversations , the query in question has been resolved.

Thank you for your patience and understanding.

Kindly contact me should you require any further assistance.

Kind regards,

Interactive Credit Solutions

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