VR
Vanitha R

1 reviews | Active since Aug 2014

20 Nov 2016, 09:20

Unauthorised debit order deductions

<p>I cancelled my services with ICS credit more than a year ago. At that point in time they did not cancel my request on time. I was eventually refunded for the deduction after reporting the incident to hello Peter. Now without my consent I notice that the debit order has been reactivated. I demand that all the bank charges as well as the deductions be paid over to me immediately. I am currently seeking legal advise for the ******* deductions. The account number used is ********** 6.</p>

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Replies (4)
Ics Credit
Ics Credit's reply21 Nov 2016, 08:47
Official

Good Day Mam

Thank you for raising your concerns and we do apologize any inconveniences caused.

We are looking into this matter and currently working with your query.

Thank You.

Interactive Credit Solutions Management

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VR
Vanitha R's update21 Nov 2016, 18:40
Reviewer Update

I was supposed to get closure by close of business today. None was received.

VR
Vanitha R's update26 Nov 2016, 07:52
Reviewer Update

After receiving a refund on the 22/11/2016 another debit order went through my account on the 25/11/2016. When will this end.

Ics Credit
Ics Credit's reply02 Dec 2016, 11:47
Official

Good Day Mam

Thank you for raising your concerns and bringing the matter to our attention.

We have refunded all monies which were debited.

We do apologize for any inconveniences caused.

Thank You.

Interactive Credit Solutions Management

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