DD
Daphne D

1 reviews | Active since Oct 2012

11 Dec 2015, 12:33

ICS CREDIT SOLUTIONS

In 2013 I have been contacted by ICS credit for a loan. The consultant took my details and said that I have to send to them payslips, bank statements, copy of ID, etc. I was told there is a once off payment of R299.00. I agreed to these terms and conditions and forwarded to them all my documents. A week went by and I phone them again. Then I was told there is a 3 month waiting period. On the end of the month another R99.00 was taken from my bank account. Three months went by and I called again to find out about the loan. Again I had to submit all my documents. I heard nothing from them on the loan and I called again. After another month I phoned again to cancel this agreement. They noted it on the system. Last week I received a call that I prequalify for a loan. I told her I am already on their system because I am still paying the R99. She looked up my ID nr and said I am not on the system. I told her I am not interested and they must cancel the debit order. She again made a note on the system an told me someone will come back to me. This morning they again debited R299 and R99 from my account. I phone immediately and are still waiting from someone to contact me.

0
Replies (1)
Ics Credit
Ics Credit's reply14 Jun 2016, 15:47
Official

Good Day Mam/Sir

We thank you for raising your concerns and we do apologize for the inconvenience caused.

Refund processed on the 15 December 2015.

Query Resolved.

Please feel free to contact us should you need further assistance.

Thank You

Interactive Credit Solutions Management

**********