Icollege

Good day I attended at icollege in 2019 started in June 2nd semester I completed everything was done in 2020, currently know iam fighting for my certicate but unfortunately they are telling me that they don't find me on the records and no one is helping me at all at icollege in Athlone I don't know what to do anymore all the students that attended with me got their results but I'm missing on their files