*********** STAFF/CLUELESS STUFF

IAM VERY DISSAPPOINTED WITH ICEBOLETHU I HAVE BEEN TAKEN FROM PILARTO POST.I JOINED ICELOBETHU IN 2022 FOR ME AND MY IMMEDIATE FAMILY I ALSO PAY FOR MY MOTHER WHICH SHE JOINED LONG TIME AGO I AM THE ONE WHO IS PAYING FOR IT.BUT THE SERVICE THAT IM GETTING IS DISGUSTING .I JOINED FOR MY SISTER INLAW THEY DIDNT TELL ME THEY WILL LINK POLICY.THEY LINK POLICY WITHOUT MY CONCERN WITHOUT EVEN INFORMING ME THAT GOING FORWARD THIS IS WHAT IM GOING TO PAY INCLUDING MY SISTER INLAW POLICY.O MY SURPRISE WHEN I GO AND ENQUIRE HOW MUCH IS MY POLICY THEY TELL ME ABOUT R600 AND SOMETHING AND I ASK WHY THEY TOLD ME THEY LINK THE POLICY.NO POLICY DOCUMENTS SEND TO ME .I ONLY HAVE THE FIRST ONE WHICH IS FOR MY IMEDIATE FAMILY WHICH IS R310 .LEVEL OF INCOMPETENCY MAKE ME SICK.I WENT TO THE BRACNH THEY FAIL TO HELP ME.I CALLED CALL CENTRE STILL NO ONE IS ABLE TO HELP ME.I WILL NEVER RECOMMEND ICEBOLETHU TO ANYONE.INFACT I NEED TO LOOK ANOTHER ONE FOR MY FAMILY BECAUSE CLEARLY YOU DONT KNOW WHAT YOU ARE DOING.IM ****ED AND DONE WITH YOU.MOST OF THE TIME WE PREFER TO SUPPORT OUR BLACK PEOPLE BUT NIYAHLULEKA IF YOU CANT TRAIN YOUR STUFF WITH SIMPLE THINGS