SP
Sinothando P
1 reviews | Active since Mar 2016
06 Mar 2026, 05:57
Refund from Icebolethu Funeral Services
My name is Sinothando I am very disappointed about the after service I am receiving from Icebolethu Funeral. We used their services for my brother’s funeral. Everything was paid for in cash on the 30 Jan 2026. After the payment was done we noticed that we overpaid them. We have been patiently waiting on them to refund us the money. It is now over a month doing the back and forth with no refund in sight.
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Icebolethu Funerals's replyOfficial
26 Mar 2026, 14:26Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
Icebolethu Funerals's reply26 Mar 2026, 14:26
Official
Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you