Re-post as inget no ...
Re-post as inget no reply - last Saturday 20 April we were putting my cousin in her final resting place and the process involve cremation and the guy that was helping us said we can't cremate our sister in a casket he he called his friend to buy the casket from us and gave us this half box thing and said we must us it and said he cant move the body out of the casket we must do it ourselves It was clear to us that he said we cant use our casket cause he had already got a buyer * they also didn't give us fresh flowers * the carpet was dirty * i see may post on tick tock about Cebolethu people like me are not happy
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Replies (1)Icebolethu Funerals's replyOfficial
02 May 2024, 11:46Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
Icebolethu Funerals's reply02 May 2024, 11:46
Official
Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
