AN
Andile N
1 reviews | Active since May 2017
16 Sept 2025, 17:30
Poor Service
Im very disappointed with Icebolethu FS.We were preparing for our grandmother's funeral this past weekend and the tent was supposed to arrive at 12:30 on friday but instead its arrived 16:30pm,secondly s****s n plates were supposed to be 100 but were received 66 s****s n 98plates.Mind you the plates were not in a pleasing condition.Last but not least no graveyard gazebo and i would like to agree with the most people that Icebolethu only serves the best quality and good service to rich,famous and relevant people and to us as middle class we are undermined big time.Branch @ Eshowe.
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Icebolethu Funerals's replyOfficial
29 Sept 2025, 09:07Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
Icebolethu Funerals's reply29 Sept 2025, 09:07
Official
Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you