SH
Siphiwe H
1 reviews | Active since Jun 2021
18 Sept 2024, 11:20
Policy HEP001285 was declared lapsed when their was dispute on the premiums.
Icebolethu declares policy that have lapsed without communication to policy holders and their complaint department is in crises. Promised to respond in 7 days they will never respond.
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Replies (2)
Icebolethu Funerals's replyOfficial
18 Sept 2024, 14:08Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
Icebolethu Funerals's reply18 Sept 2024, 14:08
Official
Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
SH
Siphiwe H's updateReviewer Update
18 Sept 2024, 14:13The 7 days which sound like their slogan without results. This is the highest lest of customer abuse.
SH
Siphiwe H's update18 Sept 2024, 14:13
Reviewer Update
The 7 days which sound like their slogan without results. This is the highest lest of customer abuse.