No assistance.

I was really excited to get cover with Icebolethu but I'm slowly regretting it. I've I've to the branch to activate my cover then again to set up a debit order a few months ago which still isnt done. I've received a call from the newlands east branch apologizing and promising my debit will go off, still nothing. I call the call centre and the call gets placed on hold after I tell them my query then it gets cut. I've reached out on Twitter, no response. I'm worried I'll have problems at claim stage one day if a debit order is so difficult to sort out.