RM
Rebecca M
1 reviews | Active since Dec 2024
18 Mar 2025, 07:02
I'm tired of cebolethu empty promises
I have a problem cebolethu responded here they said they will assist me within 7 days but even now no call they not even replying to mail this is how they treat their customers for their staff mistake it becoming my problem now Im the one who need to follow dem and ask because they don't care if something happen to my family they will say my policy not up to date I wl hold them responsible for not doing the follow up to me it look like they denying their mistake almost a month now I'm call they not assisting but when we paying they are taking the money I'm so disgusted buy cebolethu
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Icebolethu Funerals's replyOfficial
18 Mar 2025, 08:42Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
Icebolethu Funerals's reply18 Mar 2025, 08:42
Official
Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
RM
Rebecca M's updateReviewer Update
18 Mar 2025, 10:48Again within 7 days from the 3 until now you mean you didn't get a solution you guys are playing game with customers I don't think you even bothered to investigate cause you not even updating me I'm also working with client we don't treat them like you do
RM
Rebecca M's update18 Mar 2025, 10:48
Reviewer Update
Again within 7 days from the 3 until now you mean you didn't get a solution you guys are playing game with customers I don't think you even bothered to investigate cause you not even updating me I'm also working with client we don't treat them like you do