Icebolethu is just not doing it
I’ve literally begged to find assistance, I am abroad, have sent e-mails, WhatsApp texts and online chats and have not received any assistance, I had a policy with Icebolethu and was given no documents to see my policy number for payments begged for 2 months to get a policy number and the policy has lapsed, on WhatsApp they have promised to give me a call. Till this day. They refuse to even tell you who is on the line, so they can offer horrible service and get away with it
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Icebolethu Funerals's replyOfficial
08 Dec 2023, 08:28 Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
Icebolethu Funerals's reply08 Dec 2023, 08:28
Official
Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you