JM
Jackie M
1 reviews | Active since Mar 2024
12 Apr 2024, 11:31
I was ****med
I was told my police will take 3 month lapse but I was surprised after 2 month I went to the office to pay only to be told my policy is closed icebolethu is useless they are good with promise but they fail us big time I try to make arrangements of everything but still no lucky I want my money paid coz u staff **** to me the told me my policy will take 3 month to lapse only to find out is 2 month when I go to settle it the was stories after stories. The attitude of the lady who open my policy is not good she was shouting like she is in the tavern at I pay this policy with my money that I worked for it really disappointing the way u treat u clients I don't wish for anyone to join icebolethu
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Replies (1)Icebolethu Funerals's replyOfficial
17 Apr 2024, 09:19Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
Icebolethu Funerals's reply17 Apr 2024, 09:19
Official
Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
