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NGEZWI
1 reviews | Active since Apr 2026
09 Apr 2026, 12:50
I have 2 funeral policies with them
I have 2 funeral policies with them. I needed to pay for both in their branch and they had network problems. So I went online to pay and only 1 of the 2 was processed. Only discovered that the other one lapsed without any communication from them. Tried to resolve the matter with them to no luck. Now I am left hanging as they are not providing feedback. I made a query with them on Jan and no concrete feedback has been received from their side
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Icebolethu Funerals's replyOfficial
16 Apr 2026, 08:49Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
Icebolethu Funerals's reply16 Apr 2026, 08:49
Official
Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you