KN
Kwanele N

1 reviews | Active since Apr 2019

27 Jul 2026, 14:11

Good service by Immaculate at Icebolethu Funerals

I'd also like to express my sincere appreciation to Immaculate, the Funeral Planner at the Icebolethu Randburg branch, for the exceptional service she provided during my claim process.

From the moment I arrived at the branch, Immaculate made me feel welcome with her kindness, compassion, and genuine sympathy. She patiently assisted me with completing all the required forms and took the time to explain every step of the process in detail, ensuring I fully understood everything.

What stood out the most was her dedication and willingness to go the extra mile. Even after business hours and on weekends, she responded to my messages whenever I had questions or needed clarity. Her professionalism, patience, and caring attitude made a very difficult time much easier to navigate.

Thank you, Immaculate, for your outstanding service and for treating me with such care and respect. Your support meant a great deal to me, and I truly appreciate everything you did.

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