**********!!!!

They have a ****ty service. I am highly disappointed in them. This is the 2nd time this is happening. 1stly they said our account has lapsed yet they would debit the money from my account. I had to start a new account which I agreed to since they stuck to their story saying money hadn't been debited even though my bank statement showed otherwise. Then just today when I went there knowing very well I had only skipped one month of payment which I also have receipts to prove my payments. I had been told my account has lapsed again. The lady assisting me wouldn't take my word even after seeing my receipts for the month she said I had skipped. They want to me start a new account again. No words can express how furious I am right now. I mean if this is how they treat their customers, how do they expect us to depend on them. Next thing you know on the day of the funeral they will tell is the account had lapsed.