SS
SamaNgwane S
1 reviews | Active since Feb 2019
03 Sept 2019, 18:02
Find My Baby's Clothes
Ooh where do I even begin to explain the disappointment by the experience we've had fwith Icebolethu funerals. This is the second review I'm writing hoping to get some answers, my 14 month old baby's clothes went missing when he was sent to their Mortuary in Ladysmith on the 7th August 2019. We've been up and down trying to locate them but no answers from anybody but instead we're getting empty promises all around. The very people we trusted to take care of our lil one in our time of sorrow have literally turned our world upside down. We want baby Mnqobi's clothes back please no more stories, very hurt and disappointed. *Sambulo H
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Icebolethu Funerals's replyOfficial
13 Dec 2023, 08:56Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
Icebolethu Funerals's reply13 Dec 2023, 08:56
Official
Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you