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Zama N
1 reviews | Active since Jul 2023
19 Jul 2024, 12:51
False marketing
When I opened the Policy I paid extra for other top up services that today they are failing to provide. I had asked for assistance with no luck. Im being referee from pillar to post. It’s urgent my life is in danger I need to make those amendments everyday feels like my last day..I don’t know what to do anymore
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Replies (2)
Icebolethu Funerals's replyOfficial
19 Jul 2024, 13:13Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
Icebolethu Funerals's reply19 Jul 2024, 13:13
Official
Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
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Zama N's updateReviewer Update
19 Jul 2024, 14:02But you are not giving me your numbers or email address Joe am I supposed to get help . I don’t have 7 days it’s been 2 months already trying to get help…can I get assistance today???
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Zama N's update19 Jul 2024, 14:02
Reviewer Update
But you are not giving me your numbers or email address Joe am I supposed to get help . I don’t have 7 days it’s been 2 months already trying to get help…can I get assistance today???