ZK
Zukie K
1 reviews | Active since Jan 2022
23 Jan 2022, 18:24
Disappointed
Failure to provide funeral invoice for service rendered
I have been waiting on an invoice from spha from 14 Clark road Glenwood Durban 4000 whose in the Durban branch for over two weeks
Im extremely disappointed with his lack of efficiency to assist. His been swamped daily after numerous follow ups.
Please provide me with the invoice urgently as I'm now obliged to escalate matter further
Annoyed Nozuko
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Replies (1)
Icebolethu Funerals's replyOfficial
08 Dec 2023, 08:32 Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
Icebolethu Funerals's reply08 Dec 2023, 08:32
Official
Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you