MK
Maggie K
1 reviews | Active since Dec 2021
23 Jul 2023, 13:02
Bad Service
I've just received an SMS saying that my policy will lapse if I don't make a payment. I'm paying these people on monthly basis. Meaning that they are not checking their records and I'm so anouyed right now. They were to quick to send me an SMS and I respond back to them immediately but they didn't respond to my SMS and my email.
Helpful (0)
Replies (1)0
Replies (1)
Icebolethu Funerals's replyOfficial
08 Dec 2023, 08:26 Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
Icebolethu Funerals's reply08 Dec 2023, 08:26
Official
Thank you for reaching out to Icebolethu Funerals with your complaint dated:
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you