EM
Eusebia M

1 reviews | Active since Jul 2015

07 Apr 2024, 19:18

Bad service

So you decided to increase premiums without notifyung your customer be it sms nir email and ifi i t happen i die or one of the members I added on my policy u will be telling me or them that i wasnt paying well. Talk about lack oc communication and incompitence I regret talking this policy Ihave had numerous problmes since I took thus policy I that u are ****mers

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Replies (1)
Icebolethu Funerals
Icebolethu Funerals's reply08 Apr 2024, 08:59
Official
Thank you for reaching out to Icebolethu Funerals with your complaint dated: 

We apologize for any inconvenience caused and assure you that we take your concerns seriously. But emails and SMSs were sent to client notifying them of the increase . If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you.