1 reviews | Active since Feb 2019
Baby's Clothes Disappeared at Mortuary!!!
My little nephew Mnqobi (14 months) sadly passed on on the 7th August 2019 and was sent to the Icebolethu branch in Ladysmith CBD. Friday the 9th my family went to fetch his body and went back home with him. The issue now is that we're told that they cannot find the clothes he was brought to them with, they claim that the clothes were given to a family member on Friday but they cannot identify or describe the person. From Monday the 12th we've been sent from pillar to post trying to get to the bottom of this and even their head office was of no help as they had promised to get back to us by end of business day yesterday. It's sad and hard enough losing such a young soul but this is just adding to the pain of it all. Please help. Sambulo Hlongwane -
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
We apologize for any inconvenience caused and assure you that we take your concerns seriously. Our team is currently reviewing and investigating the matter. We will revert to you within 7 days. If you have any questions or require further assistance, please do not hesitate to contact our complaints department on *** or via email at *** . Thank you
