Ice Cubed doesn't respond to support emails.

I have two problems with Ice Cubed/Ice3x ( ice3x.com ). 1. The support button at the bottom of the page is not clickable. I sent a complaint through Hellopeter and got a response back from Ice Cubed that it will be fixed. It is still not fixed. 2. Around the beginning of July, when the support button was still working, I sent a question to support (ticket 89131). I received an answer which was not satisfactory. I responded (to *** ) to explain what I actually meant. They sent an email that my support ticket is still awaiting my response (whatever that means). The next day they sent me an email to say that my ticket has been resolved. It wasn't. I didn't receive any answer. I responded to explain that I didn't receive any answer, but then the same thing just kept happening over and over. I complained on Hellopeter, and then Ice Cubed responded back by email asking me which email address I responded to. I responded to their email with an answer, and then it was the same story all over: No response, and then an email to say that my ticket has been resolved. The problem is not on my side. My email is working and I always check in the junk folder first.

Carel van Rooyen