Zero customer service and useless website.

Another government failed department of zero care or service. I received an automated no-reply email from icasa notifying me that my radio license is up for renewal. No renewal date specified. Ok that helps not at all. I log on to the icasa (what must be the most useless and user unfriendly website in the history of websites) website to try and figure out what date my license is due for renewal. This step fails with every attempt as the query runs for a long time and then eventually fails with "An error occurred while processing your request" Requests for support sent to *** and *** just seem to drown in the swamp of government indifference and apathy as any response is just not forthcoming.