Useless ICASA , GAU002844/22

I have asked ICASA for help a year ago. MTN is withholding my contract, claiming it's a 3year contract but in fact it's a 2year contract. After numerous calls to ICASA and emails nothing has happened. Mavuhugu has written 2emails to MTN with no response and he leaves it at that. When I ask him what now he replies we must wait. It's been a year now with no progress. Is this the watchdog that been paid without helping?