Useless as ****

What is the purpose of ICASA??? Like I'm even going to get a response for that. Are you'll out of business, dont give a **** or maybe you'll are in cahoots with and getting a cut from the Cellular networks that ***** from customers??? I emailed youll on the 03.10.2017 refence number KZN2864/17 and Victor Sello Nkwane was processing this complaint and guess what??? Oh sorry, I forgot, YOU'LL DONT GIVE A ****!!! You'll proudly put youll's slogan as "ICASA regulating in the public interest!" but it should actually be "ICASA, assiting in the de*****ing of the public" that actually sounds much better, honest and befitting. It's going to be 2 years this coming September trying to recover money ****** from my account by MTN (one of youll's partners in crime) I went to my attorneys, who were not getting any where with them and they eventually contacted the Ombudsmen who then refered the case to you guys. I sent all the communication including the 101 reference numbers and filled out complaint form at you'lls request. This Vusi guy got the same false information from Mtn and I indicated this within 2 days with 2 emails of the designated 5 days I was given to respond. That was the last communication I got from you'll. Please tell me WHAT THE HELL AM I SUPPOSED TO DO TO GET THIS MATTER RESOLVED! I would actually appreciate a "***** YOU, WE DONT CARE" response instead of been flat out ignored several emails later (the last one dated 12 Jan 2018) requesting for feedback. You'll SUCK ???