Poor Service Delivery

I have purchased CellC airtime on or around the 14.06.2018 for R15.00, yet today I still haven't received anything from CellC. this is disgunting and I won't recommend CellC to anyone anymore, there service is very poor and they can't resolve or compensate me. It's almost now a month.

It's been more than 24-48 hours after I have asked someone to contact me back at 8am. Today is 29.06.2018. Your network is by the worst in this country, I would not recommend anyone to use it anymore cause of the service you get, unprofessional even in the retails shop. I would still like to know what are you doing about my query, it's more than 2 weeks old now. I have a solution provide me free data for a year and a mobile phone of my choice that I can pock up at my nearest CellC store and I Want this in writing to my email address, as soon as possible