Not interested

I have logged a complaint with Icasa about telkom. Ref No: KZN0214/15.<br> I have not had any feedback from Icasa concerning my complaint. My complaint was logged in April 2015. I have sent several follow up emails but it seems as if my emails are being ignored. I have received many read notifications, obviously my emails are being read but ignored. I wonder if Icasa is working hand in hand with Telkom and chooses to ignore the paying customers. <br> I sent a mail to Victor Nkwane on the 16/04/2015 and received a response from him stating that i will receive feedback within 14 days. To date i have had no feedback. I was under the impression that Icasa was available to the public for them to log their complaints and ensure that their complaints were investigated and actioned accordingly. <br> This is poor service.<br> I expect immediate feedback with regards to my unsolved case.