Lack of Feedback

Good Day

I would like to register my dissatisfaction in the manner in which my Complaint with Telkom was handled by Magdeline Mogashoa. To date, the only thing that she ever communicated with me was the acknowledgement of complaint, nothing further than that. I cannot even tell you whether my complaint was closed by Icasa or not. I once tried contacting her and she was just plain unprofessional in her conduct and assured me that she will contact me back which she obviously never did. I really feel like in this whole matter no one cared to hear the side of my story and it is sad since I had all the confidence in a body such as Icasa to assist me.

ICASA Complaint ***/16.