MC
Moliehi C
1 reviews | Active since Jan 2017
01 May 2020, 10:29
CONCERNED
Hi I have written a review expressing my concern about the way in which VODACOM has severley overcharged my account. I am not getting any assistance. they said they would get back to me and still haven't done so. Can you please step in and help
I was overcharged with about R100 and during times like these when every cent is of the essence, it is so disappointing that we are being ********** and you are not willing to help
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Moliehi C's updateReviewer Update
13 May 2020, 12:40 I have just received an SMS from VODACOM saying that my ticket has been closed. How is it being closed when my issue has not been resolved. I am being told to call 082135 but that is the number I have been calling all this time to no avail of a consultant. Please stop making your clients look stupid. Kindly resolve my issue. I have been with the network for as long as I can remember and have kept using it because of loyalty. I do not understand why Vodacom chooses to treat its clients with so much disregard
MC
Moliehi C's update13 May 2020, 12:40
Reviewer Update
I have just received an SMS from VODACOM saying that my ticket has been closed. How is it being closed when my issue has not been resolved. I am being told to call 082135 but that is the number I have been calling all this time to no avail of a consultant. Please stop making your clients look stupid. Kindly resolve my issue. I have been with the network for as long as I can remember and have kept using it because of loyalty. I do not understand why Vodacom chooses to treat its clients with so much disregard