1 reviews | Active since Mar 2021
Cell phone Contracts
I was led to believe that the following contracts
My_MTNChoice_40GBCustomer SIM Only ***
and
My MTMChoice Flexi 220 – 24 Months SIM Only ***
sold to me by telephone on 4 February 2021 would reduce my cellphone costs.
Instead it practically trebles them!!!!
I received the sim cards on 10 February 2021 and returned the same two sim cards to the MTN Branch at Hemingways Mall on 11 February 2021.
Reference: SR # ***
I am now faced with the Statements and Invoices despite not having made use of the sim cards at all and having returned them within one day of receiving them.
I need your assistance to cancel the contract with effect 11 February 2021.
I returned the SIM cards to the MTN Branch at Hemingways Mall on 11 February 2021 and have yet to have any response.
I also sent a full email with all the details to Sunisha Ramdass at MTN Telesales Indirect, the person who sold the contract to me but despite using the email address *** I keep on receiving notification that the email is undelivered.
Attempting to contact via the telephone number 031 533 300 has also been unsuccessful.
I was bamboozelled by the telephone call on 4 February 2021.
People are misled by these types of calls.
