An absolute abomination

Terrible. Just terrible. Turned to Icasa to help us resolve a problem with MTN and these people are just as slow and have no interest in resolving anything. If and when they answer, they just forward messages from MTN on to us and when we respond with the necessary documents, we have to wait weeks before they just send the same messages on to us. I mean, really - how is that helping the customer?? I have no idea how to resolve these issues and in the meantime, we can not get our name cleared, because no one at MTN or ICASA seems to know what they are doing with their lives. Would not recommend